They refuse to give me a tracking number or even confirm that the book was shipped out at all. If you feel that your book is really lost typically after three weeks, you can contact book depository and see what they say. The book depository lost deliverypoor customer service. I receive my books after 2 weeks in a good condition. Bought 5 books through book depository, slow shipping, but cheapest prices, and free shipping. I heard nothing more about the progress of my order and so checked my order status, on 18th december 2019, using the link provided in the confirmation email. Guide to buying and shipping from book depository to singapore. Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. I bought a set of 3 comic books, and 2 textbooks over the past 5 years through book depository. I would much prefer it if you could pay for delivery if it means that post could be tracked and faster.
When i wrote a rude response they gave me some b s about not satisfying their routine credit security check. However, ive had parcels gone missing before, and its almost always unrecoverable theft, negligencelaziness, aliens. The book isnt cheap to begin with, it costs me myr200. I ordered it from book depository just to see if its claim of free shipping is true. I have purchased a book from the book depository in october 2018 order bdu66489685346195. Marketplace sellers sometimes do not provide amazon with tracking information for their orders. The second one, and the main item of my purchase is yet to arrive. Bewertungen zu book depository lesen sie kundenbewertungen.
They replied that i should check with the local post office, which i did, and the post office asked me for the senders tracking number, from the book depository mailing service or national mail. I then entered the street address of my preferred parcel locker and on the next address line, my number without the words parcel locker. May 26, 2014 january 16, 2020 120 comments been planning to post this for a while. Book depository orders not arriving worldwide or local. Voice your opinion today and hear what 7999 customers have already said.
Ive only received an email that the book was sent on december, but no tracking number and no information on where it is. My book order from book depository hasnt arrived nz post. Book depository ships many books to new zealand using an untracked postal service. Shipping is slow, but all delivery in australia has been awful for me, i receive packages on time around 40% of the time. I placed an order on 23 june, it was shipped june 30th, it arrived on thursday the 6th july. If the tracking number starts with tba, see about deliveries shipped with amazon. Took only a couple extra days for them to get the book, due to this covid19, but only a couple of extra days. The others havent even been despatched yet even though they say 3 working days. A very big problem with book depository is that they do not give you any tracking number for any of book order that you place. Id recommend you get in touch with the book depository to request the tracking number so. For book depository, there will be no tracking numbers as it uses air mail.
Unfortunately, no book arrived within the month of july. If your book has not arrived, we are unable to trace it. I ordered my book 29th march and still no book, been waiting 1 month now and no response from book depository themselves. My book order from book depository hasnt arrived published 23112017 04. Oct 08, 2017 im expecting more books from book depository. I wish we could confirm if this parcel was held up in customs but without a tracking number, we have no way of chasing it up. But it could also mean that your parcel is just a few days late, considering now is only the 9th. I addressed it to my house and it was still my summer vacation so im just at home most of the time.
It says allow 1525 days which i have done and still no book. I have been demanding a refund, and they keep ignoring my request. Jul 05, 2018 theres no tracking number to track your order once its shipped. The only downside is they do not provide tracking number for deliveries.
Check dunelm order tracking status and view the latest delivery statuses of your courier, parcel, package, shipping online in seconds. Free delivery worldwide on over 20 million books we use cookies to give you the best possible experience. This gives publishers the ability to track the sale back to the exact link the visitor used allowing optimisation of which promotional methods work best to convert visitors into customers or in order to. No need to log in or register to track the status of your order.
Ive just picked up a book depository bd delivery from a parcel locker. Im afraid their order number isnt valid on our end. If youre the first time to shop at bookdepository, you may be surprised to know that there is no tracking number associated to the shipment until you receive the shipping notification. Books ordered from uk for christmas turn up weeks too late stuff.
Check out what 7,999 people have written so far, and share your own experience. Instead of a tracking link, they simply tell you a date range of expected delivery time for different destination countries. My english and chinese names are as they appear in the username above along with my phone number. No need to wait for every minute to receive phone call from delivery. Without any reference tracking number, as expected, pos malaysia couldnt help. Where can i track my parcel from the book depository in.
Books were supposed to of been despatched 3 working days after and im in the uk. Just a few minutes ago, our mail lady interrupted my breakfast, as she rang the bell, handing me the parcel from book depository with my book in it. I had enough of these guessing games, i made an order 3 months ago and it still hasnt been delivered to me yet. I have used book depository but not delivery to malaysia. The book depositorys determination of the commissions due shall be dispositive. There are no tracking number for these packages but ive been instructed to contact the sorting office and youre the only company i could think of to check with.
All the 7 parcels i received it just before the xmas as promised and definitely i will recommend to my friends to purchase the books from book depository cheaper price, good customer service. Theres no tracking number to track your order once its shipped. Some of the books may be more expensive than local bookstores. Contact us at book depository we use cookies to give you the best possible experience. We would like to assist you further, however there is no order information provided. And the fact that they dont issue a tracking number makes things really worse, you cant follow any delivery at all as the post office always ask for a tracking number. At some point during delivery period, i did email their service support asking about my book status because there was no tracking number for me to track the location of the book. Check book depository order tracking status and view the latest delivery statuses of your courier, parcel, package, shipping online in seconds. I understand that the delivery worldwide is free but if its unreliable like this i wish theres an option to pay for the shipping instead. When you ask book depository, they will say they have sent it out. Very disappointed with their service, i will not be using them again. How to track a package without a tracking number quora. The book depository is under no obligation whatsoever to pay any commission to any affiliate who does not strictly follow this agreement and its guidelines, as modified from time to time.
I recommend that if you must buy from book depository, to buy whatever you needwant several weeks in advance. Yes, they are still sending books without any shipping fees. So they have to reorder and resend the books which i will have to wait another 15 days minimum. It is impossible to check with pos malaysia without the local trackingreference number. Book depository is a website where you can buy books with a cheaper price.
Book depository order status tracking track and trace. Apr 25, 2020 i think this is the last time i order with the book depository. They replied that i should check with the local post office, which i did, and the post office asked me for the senders tracking number, from the book. All of my book depository orders have arrived not always in great condition because the packaging is poor, but they all arrive. When i entered the words parcel locker and my number, the bd system automatically alerted me that they dont delivery to parcel lockers.
I ordered a book on 7 december, well ahead of the deadline book depository had stated on their website. Terms and conditions affiliates the book depository. I think this is the last time i order with the book depository. One has been despatched and not arrived and cant track as no tracking number. We pride ourselves on our fastworldwide delivery and multilingual customer service.
Contact book depository via our contact form or using our online chat service. If youre the first time to shop at bookdepository, you may be surprised to know that there is no tracking number associated to the shipment until. I recommend that if you must buy from book depository, to buy whatever you. So it can be quite nerve wrecking after two weeks have past and your items are still not. There is no way for singpost to track as book depository does not provide tracking. I use the same shipping address for all other online shopping sites and i have always recieved the things i have ordered.
It is a really good bargain shop with books that are cheap in price. Book depository haves this weird habit of shipping the itens separately, so the first book not the one for my research arrived 21 business days later it was dispatched on 31st of may and arrived 30th of june. When i lived in mexico, no parcel sent to me by anyone would ever arrive, unless it was a book in english, which was something that had zero local resale value. Dont sell and keep taking peoples money for a book you clearly, dont have, dont stock and know its a limited number of books. The only 1 thing that i only give 4 ratings because they do not provide tracking number for the parcels, made me a quite worried of my parcel status. All of the books that i have received are both in good conditions and good packaging. Aug 04, 2017 the book was dispatched on 21st july 2017. Order books without registering at book depository. Book depository order delivery status online tracking. Since the first time i have ordered my books from book depository, theres has been no problems and it has satisfied me many times. Book depository order delivery status online tracking track. The book depository is the uka s largest online bookseller with millions of titles available for dispatch within 48 hours.
Dunelm order delivery status online tracking track my order. All my previous book depository purchases went to regular post office. Hopelessly waiting 18 days now without a tracking number to check. Where can i track my parcel from the book depository in malaysia. I think that is a little strange since i used the same credit card.
If theres a tracking number, its highly likely going to pos laju. After waiting the 10 days for the order to arrive i accessed their anything but order information then i noticed that the entire order had been canceled without a word to me. Sounds reasonable enough when the city i live has 26 millions inhabitants. It is now may, 2020, five weeks after it was supposedly shipped out. Oct 03, 2017 book depository is a website where you can buy books with a cheaper price.
I messaged book depository several times, and every time, they told me to wait longer. Order cancelled by book depository with no explanation i placed an order on 9th december 2019 and it was confirmed by email the same day. My experience with book depository to the philippines. My experience with book depository to the philippines by erika e. No need to wait for every minute to receive phone call from delivery partner. I received an email from book depository that the books i ordered had been shipped on 20 june 2019 and should arrive in 1020 days. Receiving book depository parcels at parcel lockers or. Made an order on april the 15th on the evening for the 5th time for book depository. Custom reference tracking book depository allows publishers to append up to two custom tracking references data1 and data2 to your link.